Business Analysis
Data • Projects • Supply Chain
Observe.Understand.Improve.
More than 20 years of transforming field observations into practical solutions. From logistics to data analysis, I help organizations improve their processes, optimize operational flows, and design solutions that meet real business needs.
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20+
years of experience
8
companies
4
industries
Dozens
of improvement projects
AREAS OF EXPERTISE
Business Analysis
- Business Analysis
- Requirements Analysis
- Business Tool Development
Data Analysis
- Data Analysis
- KPI & Dashboards
- Excel & Power Query
ERP & Business Systems
- ERP & Business Systems
- SAP • BAAN • AS/400
Process Improvement
- Process Improvement
- Automation
- Supply Chain
Project Management
- Project Management
- 3D Design & Prototyping
PROFESSIONAL JOURNEY
2025 – 2026
Dexis Belgium
Project Support Specialist — South-East Region
Responsibilities
- Deployment of PPE and industrial vending machines.
- Customer requirements analysis and vending solution configuration.
- Contribution to the functional evolution of the SAM software.
- Requirements analysis, configuration and quotation of FAMI industrial cabinets.
Key achievements
- Development of Excel tools deployed across Dexis Europe.
- Creation of national KPIs and dashboards.
- Development of a vending machine configurator.
2020 – 2024
Infrabel
Project Manager — South-East Region
Responsibilities
- Deployment of 15 PPE vending machines.
- Deployment of five self-service stores and optimization of logistics flows.
- Requirements analysis, warehouse layout design and coordination with warehouse teams.
Key achievements
- Creation of national KPIs and dashboards.
- Development of an Excel-based analytics engine.
- Optimization of replenishment processes.
2018 – 2019
FN Herstal
Warehouse Manager
Responsibilities
- Management of weapon inventories received from the United States.
- Serial number control and inventory traceability.
- Spare parts warehouse management and coordination of weapon retrofit operations for after-sales service and marketing.
Key achievements
- Development of an Excel tool automating retrofit tracking and customer reporting.
- Improved inventory traceability.
2012 – 2018
Dreamland Verviers
Multimedia & Marketing Department Manager
Responsibilities
- Management of a multimedia department with more than 10,000 products.
- Planning promotional campaigns and commercial events.
- Inventory management, merchandising and commercial performance monitoring.
Key achievements
- Significant sales growth.
- Department ranked among the company's Top 5 multimedia departments.
Other experience
La Grande Récré — Grivegnée
2006 – 2012Assistant Store Manager
Progressed from Sales Advisor to After-Sales Manager and finally Assistant Store Manager. Responsible for daily operations, team coordination and store organization.
La Poste
2005 – 2006Administrative Assistant (Temporary Assignment)
Data analysis, statistics creation and data processing for the GeoRoute project.
TD Logistics
2002 – 2005Warehouse Operator
Order preparation and logistics flow management for sterile products supplied to hospitals.
Prayon Rupel — Engis
1998 – 2001Production Operator
Operation and monitoring of chemical production installations.
EDUCATION
Infrabel Academy
2023Emotional intelligence: stress and resilience
Forem Heusy
2019 – 2020English course — Obtained English Language Visa, level A2
TIC/STE Formations
2001 – 2002Internet Developer
Forem Bierset
1998Forklift operator training
Haute École Rennequin Sualem — INPRES
1997 – 1998Associate degree in computer science
A.R. Saint-Georges-sur-Meuse
1990 – 1997Secondary diploma (CESS) in industrial electricity
My Approach
Before proposing a solution, I take the time to observe operations on the ground and listen to the people who use the process every day. Understanding the real need — not just the initial request — makes it possible to build solutions that integrate naturally into daily work. Improvement is a continuous cycle: measure, adjust and improve again.